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As part of its national ATM and Debit Card Safety Awareness Campaign, PULSE
offers the following recommendations:
ATM and Debit Card Safety
- Treat your card like cash. Keep it in a safe place.
- Keep your personal identification number (PIN) a secret.
- Do not disclose card information over the phone to anyone. No one
needs to know your PIN, not even your financial institution.
- Never disclose information about your card in response to an
unsolicited e-mail or request.
- Make certain your Internet shopping sites are secure.
- Protect your card's magnetic stripe. Do not expose your card's
magnetic stripe to magnetic objects.
- Report a lost or stolen card at once.
- Carefully review your account statements.
ATM Safety
- Observe the ATM surroundings before approaching a walk-up
ATM. If anyone or anything appears to be suspicious, cancel your
transaction and leave
the area at once.
- If an ATM is obstructed from view or poorly lit, go to another
ATM. It is a good idea to take along a companion when using
an ATM, especially at night.
- Minimize time spent at the ATM by having your card out and ready
to use. Do not let anyone see how much money you withdrew,
and never count your
money at the ATM.
- Never allow a stranger to assist you in conducting an ATM transaction,
even if you have trouble or if your card is stuck.
- Stand between the ATM and anyone waiting to use the terminal
so that others cannot see your PIN or transaction amount.
- Look for possible fraudulent devices attached to the ATM.
If the ATM looks different or appears to have any
alterations or attachments to the
card slot or PIN pad, do not use it.
Drive-Up ATM Safety
- Keep the doors locked, windows up and engine running at
all times when waiting in line.
- Leave enough room between cars to allow for a quick exit should
it become necessary.
- Before lowering the window to use a drive-up ATM, observe the entire
surrounding area. If anyone or anything appears to be suspicious,
cancel your transaction and drive away at once.
- Minimize time spent at the ATM by having your card out and ready
to use. Once your transaction is complete, take your
money, card and receipt
and immediately drive away from the terminal.
- If anyone follows you after you have completed your ATM transaction,
go immediately to a crowded, well-lit area and call
the police.
PIN Debit Safety
- Never allow the cashier or anyone else to enter your PIN
for you, even if they are assisting you with the transaction.
- Block the view of others when using a Point Of Sale (POS) terminal.
- Be sure the transaction is complete and you have received a receipt
before leaving.
- If you received cash back, put it away before leaving the terminal.
- When using an outdoor POS terminal such as at a gas station,
observe your surroundings before making a transaction.
If anything looks suspicious,
leave the area at once.
- It is a good idea to take someone with you when using an
outdoor POS terminal at night.
- If anyone follows you after you have completed your POS
transaction, go immediately to a crowded, well-lit
area and call the police.
©2005 PULSE EFT Association Inc.
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